Q: What does the final package look like?

A: Click here to see an example of our packaging.

Q:  Can I get multiple DVDs created from a single video?

A:  Yes, when you place your order you will have a chance to specify the number of DVD copies to be made from each video?

Q:  Do I pay less for volume?

A:  You pay $29.95 for the first DVD and $24.95 for each additional DVD regardless of volume. See our pricing page for more details.

Q:  How much recording time does a DVD hold? What happens if I am sending in a tape that contains more than a DVD will hold?

A:  Each DVD will hold up to two hours of media.  When you place your order, if your media contains more than two hours on it (for example a VHS/VHS-C tape with four hours), you will be given the option to create one, two or up to three DVDs for a given piece of media.  So, for example, if you are sending a VHS/VHS-C tape with six hours of video on it you can specify at order time to create three DVDs (each containing roughly 1/3 of your video) from that tape.  If you do so and also require additional copies, each additional copy (in this example) would mean another set of three DVDs.

Q:  How long does the process take?

A:  For orders less than 10 DVDs, we will turn around your order within five business days.
NOTE:  Rush service is available at order time for an additional fee.

Q:  What Region are the DVDs recorded in?

A:  The DVDs we record are region free, which means that they can be played on consumer DVD players sold anywhere in the world.

Q:  Which formats do you support at this time?

A:  At this time, we only accept original tapes in NTSC (US standard) format.  We do not support PAL or SECAM originals at this time.

Q:  What about Chapters and Menus?

A:  To keep our prices down, we currently do not offer any advanced editing or menu display options.  However, to simplify your navigation through the DVD, we insert a Chapter break every 10 minutes so that you can rapidly scan forward and backward through the DVD.

Q:  How will the quality be on my transferred material?

A:  We use the highest grade equipment and transfer mediums available, including Digital VHS/VHS-C VCRs.  All data from VHS/VHS-C to DVD is transferred via IEEE 1394 "Firewire" ensuring optimal transfer quality.  That said, you will always be limited by the quality of the original material you send us.  Do not expect your VHS/VHS-C transfer to DVD to have DVD quality, it will have VHS/VHS-C quality (with very little loss due to our sophisticated transfer process) on DVD.

Q:  Where and how should I send you my tape(s)?

A:  Our Shipping Address is:

SwiftDVD
Attn: New Orders
1046 Iris Drive, Suite E
Conyers, GA 30094

SHIP ALL PACKAGES TO US VIA TRACKED SHIPPING OFFERED BY YOUR PREFERRED CARRIER.  PLEASE BE SURE TO LABEL YOUR TAPES, AND PRINT AND ENCLOSE A COPY OF YOUR ORDER SUMMARY (YOU WILL HAVE THIS OPPORTUNITY DURING THE ORDER PROCESS). 

TECHNICAL SPECS/INFORMATION:

Video Recording
 - variable bit rate video compression.
 - 30 frames per second.
 - 10 megabits per second.

Video Sampling Frequency is 13.5 Mhz.
Audio Sampling Frequency is 48 Khz.

Audio is Recorded in uncompressed 16-bit Linear PCM.
No Audio processing options (eg: noise reduction, normalization,
background music) are available at this time.